Success Stories

The New York State Justice Center is a joint program supported by New York State Information Technology Services, State Education Department, Department of Health, Office for Alcoholism and Substance Abuse Services, Office for Children and Family Services, Office of Mental Health, and Behavioral Health/Office for People with Developmental Disabilities. The Justice Center operates a statewide hotline which is staffed 24 hours a day, seven days a week, by trained professionals who receive reports of allegations of abuse, neglect, and mistreatment. A NIEM-conformant Incident Report exchange

The New York State Justice Center is a joint program supported by New York State Information Technology Services, State Education Department, Department of Health, Office for Alcoholism and Substance Abuse Services, Office for Children and Family Services, Office of Mental Health, and Behavioral Health/Office for People with Developmental Disabilities. The Justice Center operates a statewide hotline which is staffed 24 hours a day, seven days a week, by trained professionals who receive reports of allegations of abuse, neglect, and mistreatment. A NIEM-conformant Incident Report exchange

The City of Richmond has partnered with alarm monitoring companies to create the Automated Secure Alarm Protocol (ASAP), which provides an automated method for the rapid exchange of data between alarm monitoring companies and 9-1-1 public safety answering points. The NIEM-conformant ASAP reduces the total processing time from 2 to 3 minutes to less than 15 seconds, reducing the amount of time it takes for emergency personnel to respond to critical situations. This solution has since been implemented by many other cities across the United States. Read more here.

The Maritime Information Sharing Environment (MISE) has provided an internet-accessible, unclassified information sharing framework. Leveraging Business Information Exchange Components, implementation time for new exchanges has been reduced from weeks to days, and in some cases, to hours. Currently, MISE is leveraged by over 12 active partners within the federal and defense community as well as their first state partner.

The U.S. Department of State’s Office of Consular Systems and Technology keeps one of the largest databases in government, growing by two terabytes each month. The office has overcome multiple data exchange challenges in validating identity through using Service-Oriented Architecture carrying NIEM-conforming data exchange services.