New York State Justice Center Incident Report

The New York State Justice Center is a joint program supported by New York State Information Technology Services, State Education Department, Department of Health, Office for Alcoholism and Substance Abuse Services, Office for Children and Family Services, Office of Mental Health, and Behavioral Health/Office for People with Developmental Disabilities. The Justice Center operates a statewide hotline which is staffed 24 hours a day, seven days a week, by trained professionals who receive reports of allegations of abuse, neglect, and mistreatment. A NIEM-conformant Incident Report exchange allows interoperability between the Justice Center Vulnerable Persons Central Registrar and each partner agency’s internal incident report management system. Overall, it is helping to ensure that incidents do not "fall between the cracks" when multiple agencies are involved and reduces the cost of cross-agency information exchange.