North Carolina Families Accessing Services Through Technology

The North Carolina Families Accessing Services Through Technology (NC FAST) Program introduces new technological tools and business processes that will enable the North Carolina Department of Health and Human Services and the 100 county departments of social services to spend less time performing administrative tasks and more time assisting families.

The use of NIEM helped facilitate the design and implementation of services and message exchanges that are common to many HHS services in most states, so they can be reused. This provided other states with the opportunity to reuse and build upon a rich set of message exchanges and architectural framework and enabling them to provide enhanced, effective, and efficient services to families.